Tag: Service Cloud
Spring ’22 Release: Top Features for Sales, Service & Experience Cloud
The final countdown is on, Salesforce’s Spring ’22 Release is almost here. With the rollout planned globally over the coming weeks, let’s dive into some of the top features of this release for Salesforce’s key products:
Salesforce Summer ’20 Release: Top Features
Summer 20 Release is almost here. Discover some of the top features coming our way, and when will Summer 20 Release be available?
Passing the Salesforce Service Cloud Consultant Certification
Although not strictly part of the pathway to Certified Technical Architect, sometimes you just want to branch out a little and demonstrate your knowledge of the platform. So with this in mind, I recently sat the Salesforce Service Cloud
Salesforce Summer ’19 Release for Admins
Get ready for the next release from Salesforce, with Summer ’19 Release just around the corner. What new features are in store for your org and when can you access it? In this post we will take a look at the top new features for admins, so
Spring ’19 Release for Admins
Spring '19 promised new features for your Salesforce. What will it include for Sales and `Service Cloud, find out here!
Summer ’18 Release: Top Sales & Service Cloud Features
Time marches on and 2018 continues hurtling towards summer (or winter for the southern half of the planet). But it is that time of year again where we get to investigate and plan for the Summer ’18 release from Salesforce, which is due to
Top 4 Salesforce Predictions for 2018
It is the holiday season, and it is a time for being with family and friends. It is also a time to celebrate the year that was, along with planning for the year that is to come. Can you believe it, it is now 2018…. And with a new year,