salesforce service cloud

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Tips & Tricks
Features
How To
Salesforce

Tag: salesforce service cloud

25 Jan 20205 May 2020Journey to CTA.Tips & Tricks

Passing the Salesforce Service Cloud Consultant Certification

Although not strictly part of the pathway to Certified Technical Architect, sometimes you just want to branch out a little and demonstrate your knowledge of the platform. So with this in mind, I recently sat the Salesforce Service Cloud

How to setup Live Agent in Salesforce

We have all seen websites these days – which have that little pop-up prompting you to ‘chat with someone’. Or we see a little ‘chat now’ button on a page, to chat live with someone. But how can you configure your

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