Dreamforce

  • Salesforce Briefs: Salesforce Tower now the ‘Eye of Sauron’ (for Halloween) & Dreamforce Wrap-up

    With Halloween now behind us, we are fast approaching the silly/holiday season!  This week’s wrap up we have Salesforce getting into the Halloween spirit with Salesforce Tower turning into the ‘Fiery Eye of Sauron’! (Hopefully just for Halloween and not the start of something more! )  Also in this post, we have a Dreamforce wrap-up for you, so if like me you missed it, you can catch up on all the happenings earlier in the month.

    Salesforce Tower gets turned into the ‘Fiery Eye of Sauron’

    After a petition gathered pace and received over 11,000 signatures – Salesforce turned Salesforce Tower into a spooky sight for Halloween…

    For those who haven’t read the books or watched the movies, ‘Fiery Eye of Sauron’ is a reference from the Lord of the Rings.

    [xyz-ihs snippet=”BrockKeelingTweet-Halloween”]

    Though it would be interesting to know how/who managed to convince Marc Benioff of this idea, as he seemed against it at the start of the month telling , “I would prefer for it to become a signal for Batkid as our city needs a lot of love right now.”

    Read more at SFGate or NBC.

    Dreamforce wrap-up

    So as another year wraps up, another massive Dreamforce is now done and dusted for 2018!  To wrap up on all things Dreamforce 2018, there are a number of key resources to check out!  (Unfortunately I wasn’t able to personally attend this year).

    • David Liu over at SFDC99 gives us his wrap up and learnings from the event.
    • Jen Lee also has a post covering off all her sessions from Dreamforce, if you interested in anything automation/flow, it is well worth the look!
    • SalesforceWeek.ly also covered the Dreamforce keynote with a hilarious Fact Check: Dreamforce Keynote.
    • ZDNet has a Dreamforce recap on ai, automation and integration.
    • CRN has a ‘5 things we learned at Dreamforce’ recap.
    • And the official recap from Salesforce also gives a brief overview of all the happenings from the week.

    But one session I live for each and every year is ‘True to the Core’ with Parker Harris.  (So much so, I will be doing a recap of the video some point in the near future! Similar to last year’s post…)

    If you have never seen this session before, you need to!   It covers the roadmap and upcoming direction for the various elements across the Salesforce platform…

     

    Best Podcasts for Salesforce Admins

    Also this week, I stumbled across a great list of podcasts for the Salesforce #AwesomeAdmin within you!  If you looking for new podcasts to listen to on the way to work… Live the Salesforce dream and tune in 🙂

    Personally, I would also add ‘The Wizard News’ to this list for an entertaining and often LOL-funny listen on all things within the Salesforce world…

     

    The SAP vs Salesforce battle continues…

    Is this really even a battle?  SAP announced a number of ‘victories’ over Salesforce recently…

    Personally I don’t want to discount SAP, but having worked with CRM teams who manage SAP systems, and my own experience of Salesforce… I still feel there is a really large gap between the platforms.  But never stop watching, as a tighter contest in the CRM space, could lead to more innovation given the scale and size of the competitors in this market.

    https://www.enterprisetimes.co.uk/2018/10/10/is-sap-tilting-at-salesforce-crm-crown/

     

    Marc Benioff in the headlines

    The man at the helm of Salesforce, Marc Benioff, is a very interesting character.  He definitely knows how to generate a headline, but often for a good cause.  Generally he tries to be the change he wants to see in the world.

    Over the last couple of weeks he is trying to focus attention on the homelessness issue in San Francisco, tackling other tech entrepreneurs on how to best try to solve the issue.  It is a long-standing and complex issue, so there surely isn’t just one way to try to tackle this issue, but it is great to see this being focused on.

    Additionally CNN Business also wrote a profile piece on Marc this month, which covers some of his other philanthropic efforts.

  • The week in review (Quip Slides, Einstein Voice, Benioffs buy Time, Dreamforce next week)

    There is less than a week until Dreamforce…. and the announcements have started already!  This week we have seen two new product launches with Quip Slides and Einstein Voice.  And although not specifically Salesforce news, Marc Benioff & his wife have announced they are buying Time Magazine.  So let’s jump on in…

    Salesforce introduces Einstein Voice (watch out Alexa!)

    Salesforce Einstein, ready for takeoff?

    Roll on Dreamforce…. If this is the scale of announcements we can expect to hear! (pardon the pun)

    Salesforce has announced the new Einstein Voice app for use dictation and navigation.

    Have a look at the video to see it in action, shared by Salesforce on Twitter.

    The video shows a voice memo being captured, including a note and some action items.  Then Einstein gets to work, and analyses the words and tries to correlate it to data within your Salesforce (such as updating a opporutnity amount and close date).

    So simple, yet very very effective.  And after all, isn’t that what AI and ultimately Salesforce Einstein is all about…  I mean that and world domination #helloSkyNet

    The announcement before Dreamforce could have been as a response to Microsoft’s recent Dynamics 365 AI announcement.  But I do hope it is a taster of a number of exciting products announcements next week!

    Read more about this over at VentureBeat.

    Quip launches Quip Slides…

    Salesforce Quip Slides

    Salesforce’s Quip has just completed the Office ‘trifecta’, by announcing the launch of Quip Slides.

    In a move which allows users of Quip to now create collaborative slide decks using the new product.

    If you haven’t used Quip previously, the power of platform is how it drives collaboration on the documents teams use regularly.

    You can follow documents, get alerts when updated, prepare/update the document as a team and even chat about the document/project/etc in a team feed (similar to Chatter).  And the power of your CRM (Salesforce obviously) can easily be pulled in to these documents automatically.

    Previously you could create documents and sheets.  And now, firing a shot across the bow of Microsoft (and Google), slides and presentations are included!

    Here is a demo video of the new feature in action:

    Read more, over at GeekWire or visit the Quip Slides site.

    Benioff’s buy Time…

    Although not specifically Salesforce, the Benioff’s have announce they are buying Time Magazine.  Now there is a lot of news announcing this acquisition into the personal assets of the Benioff’s – one article in particular caught my eye.

    Over at the NYTimes, they had an interesting take on the Benioff announcement to buy Time.  Specifically relating to how the personal fortunes of CEOs, when mixed with media and politics – can cause tension in the current US political regime.

    Regardless of your political persuasions, it is an interesting read and covers how the purchase personally of a media organisation may complicate things for the company’s board/shareholders.

    Read move, over at NYTimes (or read about the acquisition via the BBC).

    Dreamforce, is almost here!

    And finally, in case you have been hiding under a rock, Dreamforce is almost here!  Kicking off next Monday 24th Sept. survive Dreamforce

    It is another sell-out this year, and you can read all about 9 tips to survive Dreamforce here.

    Additionally, all announcements from the week will be showcased on this site – so stay tuned…

  • How to survive Dreamforce

    You have registered for Dreamforce, but now what?  With over 170,000 attendees last year, it is the largest tech conference in the world.  So there will be crowds aplenty – but with so much to learn, about all things Salesforce… How are you going to make the most out of this year’s event?  And most importantly, ensure you survive Dreamforce?

    The 4-day conference for newbies can be overwhelming, but a little planning can go a long way to ensuring a smooth conference week.

    I have learned so much about different Salesforce use cases and have been inspired seeing how other users and partners are making the most out of the platform.  And most of all, being able to immerse yourself in all things Salesforce for four days straight, really helps you learn & focus on all things Salesforce – and help you to conjure up new ways of using the platform.

    9 tips to survive Dreamforce!

    1. Build your agenda

    survive Dreamforce: how to build Lightning Apps at Dreamforce 2016
    Session on how to build Lightning Apps @ Dreamforce 2016

    The biggest tip I can give a newbie to Dreamforce is you need to prepare…  Even with pre-planning my first year and hearing from others who had attended the year before me – I was still blown away at the sheer scale of the event.

    With such a massive event, preparing and planning counts for so much!

    Use the Agenda Builder before you get there.  And find out what sessions are available, and if you need to enroll.

    The great news is that not all sessions require you to register, but the more popular ones do tend to…  Why?  This allows the session to have a priority order to entry (compared to people who just turn up to the session) – but remember this still isn’t a guarantee, so get to the sessions early.

    2. Don’t get lost.

    After you have built your agenda, you can then download the Dreamforce event app (iOS or Android).

    During the event, you will be able to get alerts and notifications on your enrolled sessions and access event details like maps, directions/transport options.

    Google Maps (or your favorite mapping app), is also extremely helpful in finding your way in between venues.  Just keep in mind, Salesforce will be offering shuttles between a number of the key sites, and these won’t typically show in these apps.

    3. Be prepared.

    Surviving Dreamforce regarding the weather is relatively easy this time of year.  San Francisco weather in September is typically mild – but always plan ahead – plan for cooler evenings, and warmer days.

    Remember to pack light, you won’t generally need to carry a laptop around with you.  A phone/tablet device would typically be more than enough but remember to take a power bank/charging cable around with you.

    With all your note taking (see below), and photos of slides and sights around town, your battery will thank you.  Personally I carry a light powerbank around with me, as finding a charging point can be a little difficult at times.

    4. Be noteworthy.

    Take lots and lots of notes!

    Remember to set out in the morning with an iPad/phone (and as above remember battery pack!!).  Alternatively go old-school with notepad & pen (no battery!) to keep track of everything you learn.

    Personally I like to combine taking pictures of the slides with my own notes in an app like OneNote.

    5. Think of your feet…

    You will be walking around so much!  So, so much!

    To help survive Dreamforce, make sure you are in comfortable clothing and footwear!  Remember to pack light so you don’t carry everything around with you and try to time when you go to the Expo Hall to pick up your swag, so that way you don’t have to carry it around with you all day!

    6. Be patient.

    With so many people swarming around downtown San Francisco, all looking to learn as much as they can about Salesforce, it can get a little frustrating at times navigating the crowds.

    Remember to be patient, everyone is there is get the most out of the experience too.  Try to get to sessions early, and be prepared to be waiting in line.

    7. Be approachable.

    To help pass the time when in a line, strike up a conversation with those around you.

    Personally, I found some of the most interesting conversations at the conference by doing this.  And you can learn from challenges or use cases you both might share.

    Not everyone can just strike up a conversation out of thin air.  And that is ok.  Remember you are both in line for the same session, use that as a conversation starter!

    There are plenty of social functions being planned too by Salesforce and third-party vendors (see below).  But remember an event this size doesn’t happen every day 😉 So you only get a chance to network with this many Salesforce professionals once a year!

    8. Get hands on.

    Cloud Expo at Dreamforce 2016
    CloudExpo Hall @ Dreamforce 2016

    In Moscone Center, there is an opportunity to get hands on.  Coding Drop-in Clinics, Admin Reviews, Lightning UX consultations…  If it was something to do with Salesforce, there was a session to learn about it!  The Trailhead theme last year was brilliant and there was so much going on at the different ‘base camps’ and ‘ranger stations’, you could easily spend a day or two just in these halls!

    Go to the Expo Hall, learn about the AppExchange and new tools you might be able to use in your org.  This is also where you are likely to get the most of your swag! 🙂

    9. Finally… Get dance-y!

    Finally there is also some fun to be had!  After all you have to survive Dreamforce in style 🙂

    Flo Rida at Dreamforce 2016
    Flo Rida @ Dreamforce 2016

    This year will see Metallica taking to the big Dreamfest stage and possibly other acts to support.

    This is the time to let your hair down after a long conference.

    Throughout the week though, there is so much happening.  Salesforce and their partners know how to put on an event!

    But what else is happening throughout the week?  Well, Anaplan has collated a party planner & there is also a post over at SalesforceBen to help you get your groove on!

    Got any Salesforce survival tips of your own?

    Please share in the comments section below!

    Remember there is a Trailhead module now for helping you get the most out of Dreamforce, and if you haven’t registered yet, head on over to the Dreamforce site to buy your tickets (if there are any left!).

  • Are you ok…?

    I have a confession to make. A confession that only a handful of people close to me know about me.

    It is something I have gotten good at hiding.

    I suffer from anxiety, and at times depression.

    Why am I confessing this? Because, this has been a really tough year for me. Particularly because a handful of friends and colleagues are no longer with us, due to their struggles mental health issues.

    And over the last few weeks, the weight of my own anxiety has started to really get to me.

    But I choose to believe there is always hope… even if it doesn’t feel like it at the time.

    So even though this post is not directly related to Salesforce (though I do touch on it a bit later), I hope this is useful in some way to someone out there in the www.  This is an outlet/forum that I have available to me, I feel I need to share my experiences – however candid and raw – in the hopes that it helps the broader conversation about mental health.

    I have also included a number of songs on Youtube… It is a bit of a variety, but its a light-hearted way of helping talk about this topic or help explain… The power music to connect with us in difficult times is something that I firmly believe in.

    Did you know…?

    It's ok, not to be ok...
    It’s ok, not to be ok…

    Mental Health Issues cover a range of conditions, including anxiety, depression, phobias and ADHD.  Specifically in this post I am going to focus on anxiety and depression.

    Everyone can feel down from time to time, or feel the weight of the world on your shoulders.  Generally it isn’t an issue, and the feeling will pass as quickly as it arrived.

    But there are people who those feeling just doesn’t pass, or these feelings start interfering with everyday life.  The simple act of leaving the house to go to the supermarket, is a challenge and can feel overwhelming.

    Mental Health Issues are prevalent within society, did you know:

    • According to the World Health Organization (WHO), 1 in 13 globally suffers from anxiety. The WHO reports that anxiety disorders are the most common mental disorders worldwide with specific phobia, major depressive disorder and social phobia being the most common anxiety disorders. (source: ADAA)
    • Anxiety disorders are the most common mental illness in the U.S., affecting 40 million adults in the United States age 18 and older, or 18.1% of the population every year. (source: ADAA)
    • Mixed anxiety & depression is the most common mental disorder in Britain, with 7.8% of people meeting criteria for diagnosis. (source: No Panic)
    • Generalised Anxiety Disorder (GAD) is a common condition estimated to affect about 1 in every 25 people in the UK.  Slightly more women are affected than men, and the condition is more common in people between the ages of 35 and 55. (source: NHS)

    (Read more about anxiety at Mind UK, or Beyond Blue.  Or read more about depression here at LifeLine or the NHS.  There is a lot of information available, and help is available via a Google search or skip to the bottom of this post)

    Even though Mental Health issues can affect anyone, at anytime.  There are certain groups within society who are also more susceptible to mental health issues.

    Socio-economic factors can play a huge part in mental illness. Young women (16-24) are also more susceptible.

    Mental Illness in the LGBTI community…

    But one staggering fact is that LGBTI youth are 4x times more likely to commit suicide than there straight peers.  Yes, 4x times more likely…

    Why do I bring this up?  Because as a teenager growing up in a small city in regional Australia, coming to terms with who I was and realising I was gay was very difficult time in my life.  I realised I was ‘different’ at such an early age, but I didn’t want to admit it to myself (let alone anyone else!).

    Back then, I almost fell into that statistic, but fortunately I confided in a teacher how I was going to harm myself.  At the time, I felt so betrayed by the teacher when she involved my parents, but hindsight is 20-20 and I am forever thankful.

    To be honest, I didn’t really understand the full impact of my words until I was an adult.  But the underlying issues stem back a long way for me personally, and I feel this is where my anxiety started from.

    Overthinkers Anonymous

    Anxiety is quite common place, with most people experiencing the feeling of being anxious or worried from time to time.

    Worrying about exam results (hello Salesforce certifications), or worrying about how you will get home (especially when the Tube/Subway line gets suspended).

    But for me, my anxiety is a constant background noise of thoughts and ‘what ifs’.  Sometimes just internal chatter (a bit like Salesforce Chatter), but other times this constant stream becomes overwhelming and the weight of the thoughts just feels overbearing.

    Sometimes like tonight (hence why decided to start writing this), I can’t get to sleep.  Where my brain feels like it won’t shut off.  Albeit not focussing on anything in particular, but just racing in general.  Yet, during the day I just feel so lethargic and tired… But come bed time, **BING** the mind is awake of all the things tomorrow will hold.

    Even simple things like writing a blog post for this very site… I can second guess every decision or word I write.

    And yes, even writing other ‘normal’ posts on this site, often gets me feeling anxious and I second guess how I should phrase or write a something.  Even at times second guessing if it is even a topic worth writing about.

    (So you can imagine how much this post has been reworked before it gets published! ? – but I have to finish this!  It is something I have to ‘get out there’.)

    Mental health can affect a lot of us.Disconnected…

    The thing I find cruelly ironic about mental health issues like anxiety and depression is how it can make you feel isolated and cut off, when in truth that is normally worse for you.

    I have been guilty of dodging friends or cancelling plans because I just felt so overwhelmed, and I just thought it was because I was tired.  But at the same time, I am so scared of being alone.  It is a horrible juxtaposition and feels like such a cruel joke.

    But even staying home and trying to get to sleep doesn’t help…

    Then one day last year I read this article by Ellen Scott, and it really resonated with me.

     

    Out of sight?

    Not everyone who is feeling anxious or depressed locks themselves in their room.

    While there are depressive/anxious states which become seriously debilitating for people, you can still feel anxious and/or depressed while being out and about…

    The human brain… Full of wonder and mystery.

    As I have started to open up more and more about my experience, and hear what others also are going through. So many people are battling through with their anxiety and/or depression while ultimately ‘hiding’ in plain sight.

    There is a catch-all phrase, which probably sprung up to counteract the imagery/perceived stigma of anxiety/depression. and that is ‘high functioning depression‘ or anxiety…

    Personally I am a relatively outgoing person, so some of the conversations I’ve had recently about my anxiety have come as a bit of a surprise to people.

    But that also comes from some of the walls I have constructed to keep people out / at a distance.

    Hindsight has also shown me how I was trying to convince myself there wasn’t actually a problem. Yes, ultimately I had anxiety about having anxiety… But I was cheating myself, convincing myself I was just having bad day. But the bad days just kept happening.

    Stress and Anxiety

    Everyone has different levels of ‘tolerance’ to stresses.

    I know the real kicker for me is the combination of stress and anxiety overload. For me, this is when I really start to go past my ‘red lines’ and start to really struggle coping.

    For example, a project deadline can be a huge stress cooker. And some projects I have been on, really gets the mind racing, and I have struggled to sleep as my mind races over all the ‘what ifs’, no matter how valid.

    Or even worse, gets stuck in one of those stress-dream cycles where you are trying to solve a problem but you just keep getting stuck in the problem or keep repeating it over and over and over, like a dog chasing it’s tail.

    Everyone handles stress differently. And different things stress people out differently.

    If I am feeling really anxious already, I do tend to have a shorter fuse than normal, and my patience for things goes flying out the window. In this state of mind, I tend to also want to try to get things ‘perfect’…  Add on top of this stress and I used to tend to withdraw/become more introverted and tend to ‘just do it myself’ to get it the work done, rather than communicating with the team around me to ask for help.

    I have worked on this a lot over the last few years, but it is something I always have to monitor, and I know this is my stress-reaction.

    The key point here is to be able to recognise when things are a bit stressful and take extra care of yourself. For example give yourself 10-20mins and find somewhere quiet to focus on some deep breathing or meditation.

    Mental Health and Salesforce

    So there are so many negatives to anxiety, but at times I feel it has helped me too.  And working with Salesforce for the most part has helped my anxiety and depression.

    Being able to channel my mental state into my work has been beneficial at times.  Thinking ahead (constructively) and planning future releases, or thinking through possible risks/issues to a project.

    But I do have to walk a fine line and monitor myself.  I can easily indulge the anxiousness too much, and go over the other side where it isn’t constructive.

    Marc Benioff is a huge advocate of mindfulness and has been meditating now for a long time, to help with his stress and to help him clear his head.  And now even includes Mindfulness Zones at Dreamforce and their new offices.

    What if you need help?

    This is a topic which affects so many people globally and needs to brought into the light.  The stigma associated is gradually starting to fall away (in some countries, there are still a lot of countries out there the stigma is at crises point) and I hope that this post has helped that discussion in some tiny way.

    If you are impacted by this, or think you may know someone in your friend/family group who is – then please seek help.  Just remember there is hope.  And generally the first step is the hardest.

    If you are in urgent need of assistance, please reach out to the following services, or seek help from your GP/Health Clinic.

    In USA:

    In UK:

    In AUS:

    In another country, there is a list of crises helplines on Wikipedia: visit here

    Or find a trusted friend or family member to talk to.

    And to finish out with…  Please take 5 minutes to listen to this ‘mashup’ from Israel Kamakawiwo’ole…

  • Dreamforce 2018 – Registration is now open

    Great news…  But you will need to get in quick.  Dreamforce 2018 registration is now open!  So be quick to register for this year’s Dreamforce and get the early bird pricing, go to the Dreamforce site now.

    Then once you have registered, check out 7 Tips for Surviving Dreamforce to start your preparations!

    Why attend?

    Dreamforce is first and for most the pinnacle conference for all things Salesforce.  It really is a week of learning and networking about everything you can possibly learn about Salesforce.

    Some swag from break-out sessions at Dreamforce

    There is entire exhibit halls dedicated to all things Admin, Developer, Marketing and third-party vendors (who sometimes give away great swag while you learn about how they can help your organisation).

    There are breakout sessions galore, with a huge diversity of topics – ranging from Salesforce feature-specific discussions to thought-provoking sessions about equality in the workplace or mindfulness.  You see, Dreamforce isn’t just about expanding your knowledge of Salesforce.

    Dreamforce: CEO Series panel with Marc Benioff
    Dreamforce: CEO Series panel with Marc Benioff

    And then there is the huge opportunity to network with your peers from around the globe and learn from each others experiences.

    It can be intense, so you do need to prepare and plan in advance.

    Building the business case for Dreamforce 2018

    If you need a little help building a business case for Dreamforce, check out these sites which give some insight in convincing your boss to let you go…

    Additionally, Martin Humpolec has a good article on doing Dreamforce on a Shoestring.

  • Dreamforce ’17: roundup

    Were you fortunate enough to head to this year’s Dreamforce?  If not, have you caught up on all the new goodies that were announced?  If you are like me and couldn’t attend, we have to catch up on all the new announcements from this session via Youtube, Facebook,  Linkedin and other blogs.

    So to help out, below is an overview of some of the resources I have found useful to catch-up on all things Dreamforce 2017, and feel free to add your comments & own resources in the comments section at the bottom of the post.

    Fourth Industrial Revolution

    The key theme this year was around the 4th industrial revolution.

    And it contains a key message about the impacts on the impacts this next digital revolution will have on society, from AI and the workplace of the future, to how we treat each other…

     

    Dreamforce 2017: over 3200 sessions of learnings!

    If you have been fortunate enough to attend Dreamforce, the scale is massive.  It literally takes over San Francisco for a week and brings together people from so many different backgrounds to learn and network.

    But where to start though?  Catching up on everything is a mammoth task and with over 3200+ sessions, there is so much for people to catchup on.  New use cases and successes shared with the Salesforce community… It is what Dreamforce is all about!  That is why no two wrap-ups will be the same, as everyone has there own personal journey through the week.

    But key highlights for me include Salesforceben with two great posts stand out for me: Admin perspective or Nov roundup) and Jen Lee’s fantastic recap and her sessions about process automation and workflows.  Also David from SFDC99 has a great recap too.

    Salesforce has the videos published from most of their keynotes and a number of the larger sessions from the week, and you can access them on the Salesforce Youtube playlist.

    Key Youtube videos I have found useful include:

    And personally, I love the T-Mobile story at this year’s keynote, where they demonstrated a number of the new ‘mySalesforce’ features (such as my Trailhead, my Lightning and my Einstein).  You can catch that session including a live demo here:

     

    The future roadmap of Salesforce core platforms

    One session I always try to catch up on is the core platform update/roadmap sessions.  This next session has a number of the Product Owners talking about some of the features that are coming up over the next few releases.

    Want a crystal ball into Salesforce’s thinking and where they are focusing their efforts? Look no further.

    They also go into the Ideas Exchange, why some ideas can’t/haven’t been delivered so far (even though they might seem really simple from the outside looking in), and how Lightning is actually allowing Salesforce to drive the pace of delivery of new ideas that Classic simply couldn’t do…

    So without further ado, here is the True to the Core overview from Parker Harris and co…

    The future roadmap of Salesforce’s core products definitely looks promising and personally I can’t wait for the discussed improvements to reports & dashboards (Sub folders… Field to field filters?!  OMG)

    Comments always welcome

    Got any key videos / blogs / resources you have used to catch up on Dreamforce this year?  Share in the comments below.

  • 7 tips for surviving Dreamforce 2017!

    You have registered for Dreamforce 2017, but now what?  How are you going to survive the crowds and make the most out of this year’s event?  Fear not, as this week I am going to cover off seven tips to surviving Dreamforce 2017!

    Now I don’t even know if I can attend this year’s conference yet however I have been very fortunate to attend the last two (Dreamforce 2016 & 2015)!  I learned so much about new Salesforce use cases and was inspired about how other end-users and partners are making the most out of the platform.  Being able to immerse yourself in all things Salesforce for four days straight (I am a geek and I proudly say I loved every minute of it!) it really helps you learn & focus on all things Salesforce.

    7 tips for surviving Dreamforce 2017!

    1. Be sensible

    You will be walking around so much!  Make sure you are in comfortable clothing and footwear!  Remember to pack light so you don’t carry everything around with you and time when you go to the Expo Hall to pick up your swag, so that way you don’t have to carry it around with you all day!

    2. Be prepared

    how to build Lightning Apps at Dreamforce 2016
    Session on how to build Lightning Apps @ Dreamforce 2016

    The biggest tip I can give a newbie to Dreamforce is you need to prepare…  Even with pre-planning my first year and hearing from others who had attended the year before me – I was still blown away at the sheer scale of the event.  With such a massive event, preparing and planning counts for so much!

     

    Find out what sessions are available, and if you need to enrol.  Not all sessions require you to enrol, but the more popular ones definitely do and it is worth it.  This allows the session to have a priority order to busy sessions, although remember this still isn’t a guarantee so get to the key sessions early.

    3. Be patient

    With so many people swarming around downtown San Francisco, all looking to learn as much as they can about Salesforce, it can get a little frustrating at times navigating the crowds.  Remember to be patient, everyone is there is get the most out of the experience too.  Try to get to sessions early, and be prepared to be waiting in line.

    Cloud Expo at Dreamforce 2016
    CloudExpo Hall @ Dreamforce 2016

    4. Be approachable

    To help pass the time when in a line, strike up a conversation with those around you.  Personally, I found some of the most interesting conversations at the conference by doing this.  And you can be easily learn so much from challenges or use cases you might both share.  Remember you are both in line for the same session, use that as a conversation starter!

    Not everyone can just strike up a conversation out of thin air.  That is ok.  There are plenty of social functions being planned too by Salesforce and third-party vendors.  But remember this is such a big event, you don’t get a chance to network with this many Salesforce professionals every day!

    5. Be noteworthy

    Take lots and lots of notes!

    Remember to set out in the morning with an iPad/phone (and remember battery back!!).  Alternatively go old-school with notepad & pen (no battery!) to keep track of everything you learn.

    Personally I like to combine taking pictures of the slides with my own notes in an app like OneNote.  And finally make sure you carry water around with you, some of the rooms can get quite warm!

    6. Get hands on

    In Moscone Center, there is an opportunity to get hands on.  Coding Drop-in Clinics, Admin Reviews, Lightning UX consultations…  If it was something to do with Salesforce, there was a session to learn about it!  The Trailhead theme last year was brilliant and there was so much going on at the different ‘base camps’ and ‘ranger stations’, you could easily spend a day or two just in these halls!

    Flo Rida at Dreamforce 2016
    Flo Rida @ Dreamforce 2016

    Go to the Expo Hall, learn about the AppExchange and new tools you might be able to use in your org.  This is also where you are likely to get the most of your swag! 🙂

    7. Finally… Get dance-y!

    Finally there is also some fun to be had!

    Last year U2 were the headline act for the Dreamfest concert, but I was also lucky enough to get into the Pardot B2B Marketing evening, which featured Flo Rida in concert (was so much fun).

    Though you do have to remember to balance it out.  You are there primarily to learn, network and bring back innovative use cases and solutions 🙂

     

    Got any tips of your own?

    Please share in the comments section below!  And hopefully see you at Dreamforce 2017! *fingers crossed*

    Remember there is a Trailhead module now for helping you get the most out of Dreamforce, and if you haven’t registered yet, head on over to the Dreamforce site to buy your tickets.

  • Dreamforce 2017 registration open…

    We all say it don’t we?  Oh look how quickly the year is going by?  As I write this, there is just under 129 days until Dreamforce 2017!  But that means that Dreamforce 2017 registration is now open.  🙂

    As I figure out how to get there this year, the amount of resources to prepare you for this year’s biggest tech conference is phenomenal.

    To register, simply head on over to the Dreamforce landing page.

     

    Dreamforce 2017 registration open.
    Source: Salesforce.com

    What is Dreamforce?

    If you haven’t been lucky enough to go in the past, or are simply new to the Salesforce ecosystem.  Dreamforce is the largest tech conference in the world, and it is focused purely on all things Salesforce.  Last year over 171,000 people from more than 80 countries registered to attend the conference, and it also had over 15m viewers watched online.

    This conference takes over downtown San Francisco for 4 days, and has something for everyone.  New customers, old customers, admins, developers, consultants, trainers…. There are so many break out sessions and keynotes happening, it is impossible to see more than a fraction of what is on offer!  And for a first timer, can easily be a little overwhelming.  And trust me, it can be even if you have attended multiple times!  There is just so much to learn and absorb.

    And with so many people descending on San Francisco for the annual conference, everyone has something in common… Can you guess what?!  Salesforce! 🙂  It is a massive networking opportunity, giving you untapped potential to learn from other users of the platform.

    Preparing for 2017 Dreamforce

    As Salesforce finalise their plans to take over San Francisco for 4 days in November.  You can start to prepare for Dreamforce, and by doing so get the most out of your time there (if you are lucky enough to be going).

    First port of call, is this little article on how to convince your boss to go!  It highlights so arguments you might be able to use to build the business case for attending.  And you can go here to look at key numbers and events from last year’s event.

    Now time to look at the agenda of some of the sessions available.  Planning if key for an event this large, and you can start planning by looking at the sessions that are now planned.

    Salesforce also have a great little Trailhead module on getting the most out of Dreamforce, which you can find here.

    With Dreamforce 2017 registration now open, head on over to get the early bird pricing.

    And and stay tuned, because next week I will share some of my tips on how to make the most out of Dreamforce 2017!

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