dreamforce 2018

  • Salesforce Briefs: Salesforce Tower now the ‘Eye of Sauron’ (for Halloween) & Dreamforce Wrap-up

    With Halloween now behind us, we are fast approaching the silly/holiday season!  This week’s wrap up we have Salesforce getting into the Halloween spirit with Salesforce Tower turning into the ‘Fiery Eye of Sauron’! (Hopefully just for Halloween and not the start of something more! )  Also in this post, we have a Dreamforce wrap-up for you, so if like me you missed it, you can catch up on all the happenings earlier in the month.

    Salesforce Tower gets turned into the ‘Fiery Eye of Sauron’

    After a petition gathered pace and received over 11,000 signatures – Salesforce turned Salesforce Tower into a spooky sight for Halloween…

    For those who haven’t read the books or watched the movies, ‘Fiery Eye of Sauron’ is a reference from the Lord of the Rings.

    [xyz-ihs snippet=”BrockKeelingTweet-Halloween”]

    Though it would be interesting to know how/who managed to convince Marc Benioff of this idea, as he seemed against it at the start of the month telling , “I would prefer for it to become a signal for Batkid as our city needs a lot of love right now.”

    Read more at SFGate or NBC.

    Dreamforce wrap-up

    So as another year wraps up, another massive Dreamforce is now done and dusted for 2018!  To wrap up on all things Dreamforce 2018, there are a number of key resources to check out!  (Unfortunately I wasn’t able to personally attend this year).

    • David Liu over at SFDC99 gives us his wrap up and learnings from the event.
    • Jen Lee also has a post covering off all her sessions from Dreamforce, if you interested in anything automation/flow, it is well worth the look!
    • SalesforceWeek.ly also covered the Dreamforce keynote with a hilarious Fact Check: Dreamforce Keynote.
    • ZDNet has a Dreamforce recap on ai, automation and integration.
    • CRN has a ‘5 things we learned at Dreamforce’ recap.
    • And the official recap from Salesforce also gives a brief overview of all the happenings from the week.

    But one session I live for each and every year is ‘True to the Core’ with Parker Harris.  (So much so, I will be doing a recap of the video some point in the near future! Similar to last year’s post…)

    If you have never seen this session before, you need to!   It covers the roadmap and upcoming direction for the various elements across the Salesforce platform…

     

    Best Podcasts for Salesforce Admins

    Also this week, I stumbled across a great list of podcasts for the Salesforce #AwesomeAdmin within you!  If you looking for new podcasts to listen to on the way to work… Live the Salesforce dream and tune in 🙂

    Personally, I would also add ‘The Wizard News’ to this list for an entertaining and often LOL-funny listen on all things within the Salesforce world…

     

    The SAP vs Salesforce battle continues…

    Is this really even a battle?  SAP announced a number of ‘victories’ over Salesforce recently…

    Personally I don’t want to discount SAP, but having worked with CRM teams who manage SAP systems, and my own experience of Salesforce… I still feel there is a really large gap between the platforms.  But never stop watching, as a tighter contest in the CRM space, could lead to more innovation given the scale and size of the competitors in this market.

    https://www.enterprisetimes.co.uk/2018/10/10/is-sap-tilting-at-salesforce-crm-crown/

     

    Marc Benioff in the headlines

    The man at the helm of Salesforce, Marc Benioff, is a very interesting character.  He definitely knows how to generate a headline, but often for a good cause.  Generally he tries to be the change he wants to see in the world.

    Over the last couple of weeks he is trying to focus attention on the homelessness issue in San Francisco, tackling other tech entrepreneurs on how to best try to solve the issue.  It is a long-standing and complex issue, so there surely isn’t just one way to try to tackle this issue, but it is great to see this being focused on.

    Additionally CNN Business also wrote a profile piece on Marc this month, which covers some of his other philanthropic efforts.

  • The week in review (Quip Slides, Einstein Voice, Benioffs buy Time, Dreamforce next week)

    There is less than a week until Dreamforce…. and the announcements have started already!  This week we have seen two new product launches with Quip Slides and Einstein Voice.  And although not specifically Salesforce news, Marc Benioff & his wife have announced they are buying Time Magazine.  So let’s jump on in…

    Salesforce introduces Einstein Voice (watch out Alexa!)

    Salesforce Einstein, ready for takeoff?

    Roll on Dreamforce…. If this is the scale of announcements we can expect to hear! (pardon the pun)

    Salesforce has announced the new Einstein Voice app for use dictation and navigation.

    Have a look at the video to see it in action, shared by Salesforce on Twitter.

    The video shows a voice memo being captured, including a note and some action items.  Then Einstein gets to work, and analyses the words and tries to correlate it to data within your Salesforce (such as updating a opporutnity amount and close date).

    So simple, yet very very effective.  And after all, isn’t that what AI and ultimately Salesforce Einstein is all about…  I mean that and world domination #helloSkyNet

    The announcement before Dreamforce could have been as a response to Microsoft’s recent Dynamics 365 AI announcement.  But I do hope it is a taster of a number of exciting products announcements next week!

    Read more about this over at VentureBeat.

    Quip launches Quip Slides…

    Salesforce Quip Slides

    Salesforce’s Quip has just completed the Office ‘trifecta’, by announcing the launch of Quip Slides.

    In a move which allows users of Quip to now create collaborative slide decks using the new product.

    If you haven’t used Quip previously, the power of platform is how it drives collaboration on the documents teams use regularly.

    You can follow documents, get alerts when updated, prepare/update the document as a team and even chat about the document/project/etc in a team feed (similar to Chatter).  And the power of your CRM (Salesforce obviously) can easily be pulled in to these documents automatically.

    Previously you could create documents and sheets.  And now, firing a shot across the bow of Microsoft (and Google), slides and presentations are included!

    Here is a demo video of the new feature in action:

    Read more, over at GeekWire or visit the Quip Slides site.

    Benioff’s buy Time…

    Although not specifically Salesforce, the Benioff’s have announce they are buying Time Magazine.  Now there is a lot of news announcing this acquisition into the personal assets of the Benioff’s – one article in particular caught my eye.

    Over at the NYTimes, they had an interesting take on the Benioff announcement to buy Time.  Specifically relating to how the personal fortunes of CEOs, when mixed with media and politics – can cause tension in the current US political regime.

    Regardless of your political persuasions, it is an interesting read and covers how the purchase personally of a media organisation may complicate things for the company’s board/shareholders.

    Read move, over at NYTimes (or read about the acquisition via the BBC).

    Dreamforce, is almost here!

    And finally, in case you have been hiding under a rock, Dreamforce is almost here!  Kicking off next Monday 24th Sept. survive Dreamforce

    It is another sell-out this year, and you can read all about 9 tips to survive Dreamforce here.

    Additionally, all announcements from the week will be showcased on this site – so stay tuned…

  • How to survive Dreamforce

    You have registered for Dreamforce, but now what?  With over 170,000 attendees last year, it is the largest tech conference in the world.  So there will be crowds aplenty – but with so much to learn, about all things Salesforce… How are you going to make the most out of this year’s event?  And most importantly, ensure you survive Dreamforce?

    The 4-day conference for newbies can be overwhelming, but a little planning can go a long way to ensuring a smooth conference week.

    I have learned so much about different Salesforce use cases and have been inspired seeing how other users and partners are making the most out of the platform.  And most of all, being able to immerse yourself in all things Salesforce for four days straight, really helps you learn & focus on all things Salesforce – and help you to conjure up new ways of using the platform.

    9 tips to survive Dreamforce!

    1. Build your agenda

    survive Dreamforce: how to build Lightning Apps at Dreamforce 2016
    Session on how to build Lightning Apps @ Dreamforce 2016

    The biggest tip I can give a newbie to Dreamforce is you need to prepare…  Even with pre-planning my first year and hearing from others who had attended the year before me – I was still blown away at the sheer scale of the event.

    With such a massive event, preparing and planning counts for so much!

    Use the Agenda Builder before you get there.  And find out what sessions are available, and if you need to enroll.

    The great news is that not all sessions require you to register, but the more popular ones do tend to…  Why?  This allows the session to have a priority order to entry (compared to people who just turn up to the session) – but remember this still isn’t a guarantee, so get to the sessions early.

    2. Don’t get lost.

    After you have built your agenda, you can then download the Dreamforce event app (iOS or Android).

    During the event, you will be able to get alerts and notifications on your enrolled sessions and access event details like maps, directions/transport options.

    Google Maps (or your favorite mapping app), is also extremely helpful in finding your way in between venues.  Just keep in mind, Salesforce will be offering shuttles between a number of the key sites, and these won’t typically show in these apps.

    3. Be prepared.

    Surviving Dreamforce regarding the weather is relatively easy this time of year.  San Francisco weather in September is typically mild – but always plan ahead – plan for cooler evenings, and warmer days.

    Remember to pack light, you won’t generally need to carry a laptop around with you.  A phone/tablet device would typically be more than enough but remember to take a power bank/charging cable around with you.

    With all your note taking (see below), and photos of slides and sights around town, your battery will thank you.  Personally I carry a light powerbank around with me, as finding a charging point can be a little difficult at times.

    4. Be noteworthy.

    Take lots and lots of notes!

    Remember to set out in the morning with an iPad/phone (and as above remember battery pack!!).  Alternatively go old-school with notepad & pen (no battery!) to keep track of everything you learn.

    Personally I like to combine taking pictures of the slides with my own notes in an app like OneNote.

    5. Think of your feet…

    You will be walking around so much!  So, so much!

    To help survive Dreamforce, make sure you are in comfortable clothing and footwear!  Remember to pack light so you don’t carry everything around with you and try to time when you go to the Expo Hall to pick up your swag, so that way you don’t have to carry it around with you all day!

    6. Be patient.

    With so many people swarming around downtown San Francisco, all looking to learn as much as they can about Salesforce, it can get a little frustrating at times navigating the crowds.

    Remember to be patient, everyone is there is get the most out of the experience too.  Try to get to sessions early, and be prepared to be waiting in line.

    7. Be approachable.

    To help pass the time when in a line, strike up a conversation with those around you.

    Personally, I found some of the most interesting conversations at the conference by doing this.  And you can learn from challenges or use cases you both might share.

    Not everyone can just strike up a conversation out of thin air.  And that is ok.  Remember you are both in line for the same session, use that as a conversation starter!

    There are plenty of social functions being planned too by Salesforce and third-party vendors (see below).  But remember an event this size doesn’t happen every day 😉 So you only get a chance to network with this many Salesforce professionals once a year!

    8. Get hands on.

    Cloud Expo at Dreamforce 2016
    CloudExpo Hall @ Dreamforce 2016

    In Moscone Center, there is an opportunity to get hands on.  Coding Drop-in Clinics, Admin Reviews, Lightning UX consultations…  If it was something to do with Salesforce, there was a session to learn about it!  The Trailhead theme last year was brilliant and there was so much going on at the different ‘base camps’ and ‘ranger stations’, you could easily spend a day or two just in these halls!

    Go to the Expo Hall, learn about the AppExchange and new tools you might be able to use in your org.  This is also where you are likely to get the most of your swag! 🙂

    9. Finally… Get dance-y!

    Finally there is also some fun to be had!  After all you have to survive Dreamforce in style 🙂

    Flo Rida at Dreamforce 2016
    Flo Rida @ Dreamforce 2016

    This year will see Metallica taking to the big Dreamfest stage and possibly other acts to support.

    This is the time to let your hair down after a long conference.

    Throughout the week though, there is so much happening.  Salesforce and their partners know how to put on an event!

    But what else is happening throughout the week?  Well, Anaplan has collated a party planner & there is also a post over at SalesforceBen to help you get your groove on!

    Got any Salesforce survival tips of your own?

    Please share in the comments section below!

    Remember there is a Trailhead module now for helping you get the most out of Dreamforce, and if you haven’t registered yet, head on over to the Dreamforce site to buy your tickets (if there are any left!).

  • Dreamforce 2018 – Registration is now open

    Great news…  But you will need to get in quick.  Dreamforce 2018 registration is now open!  So be quick to register for this year’s Dreamforce and get the early bird pricing, go to the Dreamforce site now.

    Then once you have registered, check out 7 Tips for Surviving Dreamforce to start your preparations!

    Why attend?

    Dreamforce is first and for most the pinnacle conference for all things Salesforce.  It really is a week of learning and networking about everything you can possibly learn about Salesforce.

    Some swag from break-out sessions at Dreamforce

    There is entire exhibit halls dedicated to all things Admin, Developer, Marketing and third-party vendors (who sometimes give away great swag while you learn about how they can help your organisation).

    There are breakout sessions galore, with a huge diversity of topics – ranging from Salesforce feature-specific discussions to thought-provoking sessions about equality in the workplace or mindfulness.  You see, Dreamforce isn’t just about expanding your knowledge of Salesforce.

    Dreamforce: CEO Series panel with Marc Benioff
    Dreamforce: CEO Series panel with Marc Benioff

    And then there is the huge opportunity to network with your peers from around the globe and learn from each others experiences.

    It can be intense, so you do need to prepare and plan in advance.

    Building the business case for Dreamforce 2018

    If you need a little help building a business case for Dreamforce, check out these sites which give some insight in convincing your boss to let you go…

    Additionally, Martin Humpolec has a good article on doing Dreamforce on a Shoestring.

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